Terms and Conditions

Effective Date: 8/3/2026

INTEGRISHIELD TERMS AND CONDITIONS

IntegriShield LLC (“IntegriShield”) welcomes you to our website, AI application and/or services, including but not limited to https://integrishield.com/ and all IntegriShield-owned or IntegriShield-affiliated applications available for use and/or download on devices (collectively, “Services”). These Terms of Use (“Terms”) constitute a legally binding agreement between you and IntegriShield. Please read these Terms carefully because they affect your legal rights, including your right to resolve any disputes that may arise between us. Subject to your compliance with these terms, you may access and use the Services. IntegriShield users may access the Services to establish a user account and to access other IntegriShield materials. 

1. How this Agreement Works

Terms and Conditions. By visiting, accessing, or using any part of our Services, you expressly accept, agree, and consent to the terms and conditions of this Agreement. Your continued use of the Services after any modification to the Services or update to this Agreement, constitutes your conclusive acceptance of such change. If you do not agree to these terms and conditions of use, you must not use any portion of the Services and your sole remedy is to discontinue your use of the Services.  

Eligibility. You represent and warrant that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are not barred from using the Services under applicable law. If you use the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement, in which case “you” refers to that entity. 

Additional Terms. To the extent IntegriShield provides you notice of different or additional terms or practices, those additional terms will govern your use of the Services. 

Updates. IntegriShield may modify this Agreement at any time. Such modification will become effective immediately upon either posting of the modified agreement or IntegriShield’s notification of users. You may locate the most current version of this Agreement at https://integrishield.com/. 

Modification and Termination. IntegriShield operates the Services in its sole and complete discretion. IntegriShield may modify the Services at any time for any reason, including changes to features, content, functionality, or software. IntegriShield may suspend all or any portion of the Services, including for periodic maintenance, product malfunctions or causes beyond IntegriShield’s control. IntegriShield may also terminate the Services in their entirety. IntegriShield is not liable for any such modification, suspension, or termination of the Services. 

2. User Payment

Applicable Fees. IntegriShield is a subscription model platform. The applicable fees, such as the subscription fee, pricing tiers, billing intervals, renewal charges, upgrade and downgrade fees, and applicable taxes are described upon setting up a user account. These fees are visible in the user’s account dashboard. 

Change in Fees. IntegriShield may adjust its subscription pricing and pricing structure at any time, in its sole and absolute discretion and for any reason or no reason, and is under no obligation to disclose, justify, or substantiate the basis for any price change. IntegriShield will give you at least 14 days’ advance notice of any price change before it applies to your next renewal. Notice will be sent by email to the billing address on your account and made available on the application. If you do not accept a price change during the 14-day notice window, your sole and exclusive remedy is to cancel before your next renewal, in which case you may receive a prorated refund of any unused prepaid annual amount. If you are on an annual plan, your annual price is locked for the duration of your current annual term, and price changes apply only at your next annual renewal. Your continued use of the Services after the effective date of a price change constitutes your acceptance of the change. 

Automatic Payment. By agreeing to the terms, you authorize IntegriShield to charge your designated payment method for all applicable fees, including recurring subscription renewals, until canceled. IntegriShield will send advance email notification 7 days prior to each renewal or price change. 

Payment Processing. All payments made through the IntegriShield interface are processed through the software Stripe. The payments will be charged to the user’s account 7 days in advance of each subscription period. The user is responsible for keeping payment information current for each subscription period. 

Fraud Prevention. All payment transactions undergo security validation, including AVS, CVV, device fingerprinting, 3D Secure, and automated fraud detection. Suspicious or unauthorized activity may result in order cancellation or account suspension. 

Cancellation. Users may cancel the subscription at any time by accessing the online account dashboard. All cancellations are confirmed via email. 

Refund. Refunds may be granted to users by IntegriShield. No refunds are issued for monthly subscriptions once a billing cycle has started except if there has been a verified technical failure. Users may request a prorated refund if key features are removed or materially altered. Any refunds for promotional plans or limited time offers adhere by the terms stated at the time of purchase. All add-on services, setup fees, and custom integrations are non-refundable unless otherwise stated. To request a refund, contact our team at billing@integrishield.com with your account details and the reason for your request. Refund requests must be submitted within seven days of the purchase date or renewal date. All cancellation and refund requests are confirmed by email for your records. Approved refunds are processed to the original payment method within five to ten business days. You will receive an email confirmation once the refund has been issued. 

Payment Record. Each transaction generates a confirmation email, and service delivery is tracked through digital usage logs, including login history and feature usage. These records may be used to resolve any payment disputes. 

No Chargeback Commitment. You agree that, before initiating any chargeback, payment reversal, or payment dispute of any kind, you will first contact IntegriShield in writing at billing@integrishield.com and provide IntegriShield a reasonable opportunity of at least thirty (30) days to investigate and resolve the billing issue. You expressly waive, to the maximum extent permitted by applicable law, any right to initiate a chargeback, payment reversal, or dispute with your card issuer, bank, or payment provider without first complying with this process, and you acknowledge that the transaction and service-delivery records described in these Terms may be submitted as conclusive evidence that the charge was authorized and the Services were provided. Any chargeback, reversal, or dispute initiated in violation of this Section constitutes a material breach of this Agreement, and IntegriShield may, in addition to any other remedy: (a) immediately suspend or terminate your account and access to the Services; (b) recover the disputed amount together with any associated bank, processor, or chargeback fees and administrative costs; and (c) recover its reasonable costs of collection, including attorneys’ fees. You agree to reimburse IntegriShield for all such amounts on demand. 

3. User Conduct 

User inputs. Any information you provide through IntegriShield or all IntegriShield-owned or IntegriShield-affiliated applications, including though the use of the AI feature titled izzy, is your content. This includes, but is not limited to any prompts, monitored URLs, uploaded files, and instructions. 

AI Outputs. Results obtained from AI may never replace or be used as a substitute for work product that meets a professional standard. Independent verification of any AI results by a human is required. By agreeing to the terms you acknowledge izzy may: produce false positives and negatives, use a limited scope when reviewing sources, fail to update with any changes to regulatory frameworks, and produce different outputs for similar inputs. The responses created by IntegriShield or all IntegriShield owned or IntegriShield affiliated applications, including the AI feature izzy, including all reports, alerts, drafted responses, and analysis belongs to the user, subject to the license below. 

License to Operate. You grant IntegriShield a worldwide, non-exclusive, royalty-free license to use, process, transmit, store, and display user content to provide and improve the Services to you. This license ends when you stop using the Services, except where retention is required by law or for legitimate audit, security, or dispute-resolution purposes. IntegriShield will not use your content to train any general-purpose AI model or benefit other consumers or third parties. IntegriShield may use aggregated, de-identified usage data to improve the Service. 

Intellectual Property. As between you and IntegriShield, IntegriShield and its licensors own all right, title, and interest in and to the Services, including izzy, all software, models, algorithms, user interfaces, documentation, and all associated intellectual property and proprietary rights, and all names, logos, and trademarks. Except for the limited right to access and use the Services in accordance with this Agreement, no rights are granted to you, and IntegriShield reserves all rights not expressly granted. 

Feedback. If you provide IntegriShield any suggestions, ideas, enhancement requests, or other feedback regarding the Services, you grant IntegriShield a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit such feedback for any purpose without restriction or compensation to you. 

Third-Party LLM. IntegriShield’s AI, izzy, processes user inputs through a third-party LLM, User inputs may transit through that vendor’s infrastructure. IntegriShield contracts only with LLM vendors that agree user inputs will not be used to train their public models. 

Inappropriate Use of AI. You shall not use submit, prompt, upload, share, store, or otherwise make available any User content that, in IntegriShield’s judgment: 

1. Is unlawful, illegal, threatening, abusive, harassing, stalking, intimidating, libelous, false, defamatory, invasive of another’s privacy or publicity rights, violent, vulgar, obscene, profane, sexual in nature, harmful to individuals, including minors, or is otherwise objectionable, offensive or improper; is hateful toward an individual or group of individuals on the basis of gender, sexual orientation, race, ethnicity, age, disability, or religion; 
2. Infringes, misappropriates, or violates the intellectual property rights, proprietary rights, or privacy rights of IntegriShield or any third party, including but not limited to copyrights, trademarks, patents, trade secrets, or moral rights; 
3. Violates any contract or agreement you have with IntegriShield or any third party, including any and all membership and/or usage agreements; 
4. Includes personal or identifying information about another person without that person’s affirmative consent; 
5. Is false, fraudulent, misleading, or deceptive; 
6. May interrupt, limit, overburden, damage, impair, reconstruct, destroy or otherwise negatively impact the functionality or use of the Services, including User Content with a software virus or User Content in an excessive amount (e.g., flooding attack); 
7. Train any AI model using izzy’s outputs without IntegriShield’s written permission; 
8. Circumvent usage limits, rate limits, or seat limits associated with your tier; or resell or sublicense access to izzy without a written reseller agreement. 

Termination of Use. IntegriShield may suspend or terminate for breach of this agreement, non-payment, or risk to the Services or other customers. IntegriShield will provide written notice, except in cases of urgent risk. 

4. Software 

Upgrades to Program. Pricing and terms may also change for reasons unrelated to LLM costs, such as new features, market positioning, support level changes, regulatory cost changes, or routine business needs. The user will receive 14 days advance notice for routine changes, and 30 days notice for material changes to rights or obligations. The user’s continued use of IntegriShield, or other IntegriShield platforms such as izzy, after the effective date constitutes acceptance. The cancellation policy remains the same. 

AI Software Security. User content is encrypted in transit (TLS 1.2+) and at rest (AES-256). Only authorized IntegriShield personnel and contracted LLM vendors process user content, and only as needed to provide the Services. User content is retained for the duration of your subscription plus 90 days, after which it is deleted from active systems within 30 days. Backups may persist for an additional 90 days before final deletion. You may export your data at any time from the IntegriShield interface, specifically the izzy app. Upon written request after cancellation, IntegriShield will export and delete your data within 30 days. 

AI Availability. Scheduled maintenance announced at least 48 hours in advance when possible. Unscheduled outages caused by third-party LLM vendors or upstream infrastructure are outside IntegriShield’s direct control. IntegriShield will work in good faith to restore service and will provide service credits for material outages in accordance with the terms. 

5. Usage 

Retention. IntegriShield retains payment authorization records, communications, service delivery logs, and client agreement confirmations as evidence for chargeback and dispute resolution. 

6. Warranty and Indemnification 

Assumption of Risk and Waiver of Liability. There are risks inherent in accessing and using the Services, including loss, theft, breach, misuse, or unauthorized use of personal information. The user expressly assume these risks, will access and use the Services at your own risk, and, to the maximum extent permitted by law, waive any and all claims against IntegriShield, and its affiliates, officers, employees, agents, partners and licensors, for any damage, loss, or injury of any kind resulting from your access to or use of the Services, except to the extent such claims arise from IntegriShield’s gross negligence, willful misconduct, or reckless disregard. IntegriShield is not liable for: (a) regulatory penalties or enforcement actions resulting from your use of izzy’s outputs without independent professional review; (b) third-party LLM vendor downtime, errors, or pricing changes; or (c) lost profits, lost revenue, lost data, or any indirect, consequential, special, incidental, or punitive damages. 

Indemnification. To the maximum extent permitted by applicable law, the user agrees to indemnify, defend, and hold harmless IntegriShield and its affiliates, and their respective officers, directors, employees, agents, partners, licensors, and successors and assigns (collectively, the “Indemnified Parties”), from and against any and all claims, demands, actions, investigations, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, expenses, and costs of every kind (including without limitation reasonable attorneys’ fees, expert fees, and court costs), whether direct or indirect, arising out of or relating to, in whole or in part: (a) your access to or use of the Services, including izzy and any AI outputs; (b) your reliance on any AI output without independent professional review; (c) your violation or breach of this Agreement, any applicable law, regulation, or the rights of any third party; (d) any User content you submit, post, upload, store, transmit, or otherwise make available through the Services, including by any posting, link, or reference; (e) your negligence, willful misconduct, or fraud; or (f) any dispute between you and any third party. This indemnification obligation applies regardless of the theory of liability and, to the extent permitted by law, regardless of whether any Indemnified Party is alleged to have been negligent, except to the extent a loss is finally determined to have resulted solely from that Indemnified Party’s gross negligence or willful misconduct. IntegriShield reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, in which event you will cooperate fully with IntegriShield in asserting any available defenses. You will not settle any matter that imposes any obligation or liability on, or requires any admission by, any Indemnified Party without IntegriShield’s prior written consent. This provision survives any termination or expiration of this Agreement and your use of the Services. 

Liability Limitation. In no event will IntegriShield and its affiliates, officers, employees, agents, partners and licensors be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including, damages for loss of profits, goodwill, use, data or other intangible losses resulting from your access to or use of the services, your inability to use or malfunctions of the services, statements or conduct of any third party relating to the services. In no event will the total aggregate liability of IntegriShield and its affiliates, officers, employees, agents, partners and licensors arising out of or relating to this Agreement or the Services, whether in contract, tort, or otherwise, exceed the total amounts you paid to IntegriShield for the Services during the twelve (12) months immediately preceding the event giving rise to the claim. The limitations in this Section apply to the maximum extent permitted by applicable law and will survive any termination or expiration of this Agreement. 

Time Limitation on Claims. To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to this Agreement or the Services must be commenced within one (1) year after the claim or cause of action arises. Otherwise, such claim or cause of action is permanently barred. 

7. Governing Law 

These Terms are to be governed by the laws of the State of Kansas, without regard to conflict of laws principles. 

8. Dispute Resolution 

Dispute Resolution Process. By using the Services, you expressly acknowledge and agree to the arbitration and class action waiver terms set out below. NOTICE TO USERS: THE TERMS BELOW CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THE FOLLOWING CAREFULLY: 

Escalation. Complaints or disputes may be escalated by contacting help@integrishield.com. 

Mandatory Binding Individual Arbitration. Except as expressly provided below, IntegriShield and I (each a “party” or, together, “us,” “we” or the “parties”) agree that any dispute, claim, case, or controversy (whether based in tort, contract, statute, regulation, ordinance, equity or any other legal theory) between us (whether arising out of or relating to past, present or future acts or omissions) (“Claims”) shall be exclusively resolved by binding arbitration on an individual basis, rather than in court (“Arbitration Agreement”). 

Right to Opt Out. You may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to help@integrishield.com within thirty (30) days after first accepting this Agreement. Your notice must include your name, account information, and a clear statement that you wish to opt out of arbitration. If you opt out within this period, neither party will be required to arbitrate, and the remaining terms of this Agreement will continue to apply. Opting out of this Arbitration Agreement has no effect on any prior, other, or future arbitration agreements you may have with IntegriShield. 

Waiver of Class Actions. We each agree that we will assert Claims in arbitration only in our individual capacity, and not as a representative or member of any purported class. We each agree that we will not participate in any class, mass, collective, consolidated, private attorney general or other representative arbitration proceeding. Each party agrees that the arbitrator has no authority to arbitrate Claims on a class-wide basis and shall not consolidate, combine, or jointly arbitrate Claims of more than one plaintiff in a single arbitration. 

Waiver of Jury Trial. We waive our constitutional and statutory rights to go to court and have a trial in front of a judge or a jury, electing instead to resolve by binding arbitration all Claims. 

Claims Not Subject to Arbitration. There are only three exceptions to this Arbitration Agreement: 

1. Small Claims. Either party may bring individual Claims in small claims court. 
2. Personal Injury Claims. Both parties must litigate personal injury Claims in court. For purposes of this exception, personal injury Claims are Claims arising from injury to the physical structure of the human body. 
3. Emergency Equitable Relief. Either party may seek temporary injunctive relief or other equitable relief in court pending arbitration. A request for interim measures will not be deemed a waiver of any other rights or obligations under this Arbitration Agreement. 

Arbitration Procedures. The parties will attempt to designate one arbitrator from the American Arbitration Association. If they are unable to do so within 30 days after written demand, the American Arbitration Association will designate a single arbitrator. 

Arbitration Providers. Each party must initiate arbitration before the American Arbitration Association (“AAA”). 

Arbitration Rules. The arbitration will be conducted under the AAA Consumer Arbitration Rules (available at www.adr.org) (“Arbitration Rules”). The rules of the ADR Provider will govern all aspects of the arbitration, except to the extent such rules are in conflict with this Arbitration Agreement. The arbitration will be conducted in the English language. 

Arbitration Location. The arbitration hearing will be held in Overland Park, Kansas. 

Fees. The arbitrator will award attorneys’ fees and costs to the prevailing party and charge the cost of arbitration to the party that is not the prevailing party. Any remaining fees will be governed by the Arbitration Rules. 

Arbitrator’s Authority and Award. The arbitrator will decide the rights and liabilities, if any, of the parties, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any Claim. The arbitrator will have the authority to award monetary damages, and to grant any non-monetary remedy or relief available under applicable law, the ADR Provider’s Rules, and this Arbitration Agreement. The arbitrator will issue a written award and reasoned statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. Any award will be subject to judicial confirmation or entry in any court having jurisdiction. 

Governing Law. This Arbitration Agreement is governed by the Federal Arbitration Act and federal arbitration law. 

Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, will be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph will not prevent a party from submitting to a court of law any information necessary to enforce this Arbitration Agreement or to enforce an arbitration award. 

9. Disclaimer of Warranty 

Disclaimers. You are accessing the services on an “As is, where is, and as available” basis. IntegriShield is not responsible for problems arising from, or inadequacies in the content of the Services or any particular features or services offered. IntegriShield does not represent or warrant the accuracy, adequacy, or completeness of the information, materials, and services on the Services or the error-free use of the Services. IntegriShield is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers or providers, computer equipment, software, problems or traffic congestion on the internet, including injury or damage to users or to any other person’s computer related to or resulting from access to or use of the Services. IntegriShield is providing the Services without warranty of any kind, either express or implied, including the warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from a computer virus. Certain state laws do not allow limitations on implied warranties. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. 

10. Miscellaneous. 

Waiver and Severability. To the extent that a court of competent jurisdiction determines any part of the terms and conditions in this Agreement to be invalid or unenforceable, that part will be modified by the court solely to the extent necessary to cause that part to be enforceable, and the remainder of the Agreement will remain in full force and effect. IntegriShield’s failure to exercise or enforce a legal right, remedy or benefit which is contained in the Agreement, or any applicable law does not constitute waiver of its right to do so later. 

Entire Agreement. This Agreement, together with any applicable supplemental terms or other agreements entered between you and IntegriShield, constitutes the entire agreement between you and IntegriShield and supersedes all prior or contemporaneous communications. 

Compliance with Laws. It is IntegriShield’s intention that all provisions of this Agreement be in full compliance with all applicable federal and state laws and regulations, and any provisions required by such federal and/or state laws and regulations that is not set forth in writing in this Agreement is hereby incorporated within and made a part of this Agreement as if fully set forth herein so that under all circumstances this Agreement shall be in full compliance with all such applicable federal and state laws and regulations. 

Force Majeure. IntegriShield will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or telecommunications failures, third-party service or LLM vendor outages, or power failures. 

Assignment. You may not assign or transfer this Agreement or any of your rights or obligations under it, by operation of law or otherwise, without IntegriShield’s prior written consent, and any attempted assignment in violation of this Section is void. IntegriShield may freely assign or transfer this Agreement, in whole or in part, without restriction or notice to you. Subject to the foregoing, this Agreement is binding upon and inures to the benefit of the parties and their permitted successors and assigns. 

Electronic Communications. You consent to receive communications from IntegriShield electronically, including by email and by postings within the Services, and you agree that all agreements, notices, disclosures, and other communications that IntegriShield provides to you electronically satisfy any legal requirement that such communications be in writing. 

11. Contact 

IntegriShield  

Email: help@integrishield.com  

Address: 5200 Metcalf Ave, STE 303, Overland Park, KS 66202 

BY USE OF THESE SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND VOLUNTARILY AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.